Troubleshooting

Identify and Resolve common issues

7 articles in this collection
Written by Bogdan Davydov and Mia Dibe

Web Browser

NVIDIA Graphics Card settings

Change your graphics card's settings so that your web browser will get and extra help in handling large 3D BIM models

Written by Mia Dibe
Updated over a week ago

User-Agent Switcher for OS Version Check

Troubleshoot any model navigation difficulties related to the macOS or iOS systems

Written by Mia Dibe
Updated over a week ago

Graphics Card

Browser’s graphics settings

Change your browser’s settings to use your dedicated graphics card for better visual performance

Written by Mia Dibe
Updated over a week ago

Model Viewer

Z-fighting / Model flickering

Reduce the amount of Z-fighting on large 3D Models

Written by Bogdan Davydov
Updated over a week ago

Reduce model loading time

Improve your model load times and utilise the Caching functionality

Written by Mia Dibe
Updated over a week ago

Model Import

Revit file is failing to process

Resolve any issues related to failing .RVT model uploads

Written by Bogdan Davydov
Updated over a week ago

Include textures in FBX files

Resolve any issues related to imported FBX models with missing textures

Written by Mia Dibe
Updated over a week ago