Introduction to Custom Tickets

What are Custom Tickets?

Written by Faisal Ramady
Updated over a week ago

Custom tickets give users the functionality to customise forms that can be tailored to a specific operation during a construction phase of a project. They can be composed of customised and standard modules. Customised modules may consist of a combination of different custom field types while a standard module already has its own fields built in. You can also include your own custom field types in the properties of a standard module. Custom tickets currently support the Safetibase and Sequences standard modules. For more information about the supported custom field types, refer to this article.

You can also customise the configuration of a custom ticket. Issue properties, view, images, comments, and pins can be chosen in any combination when considering the properties of a custom ticket template.

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