Custom Ticket Properties

The details for creating your own form elements

Faisal Ramady avatar
Written by Faisal Ramady
Updated over a week ago

3D Repo Custom Tickets templates (detailed here) allow admins to populate forms with fields including:

  • Short Text (text)

  • Long Text (longText)

  • Switch (boolean)

  • Number (number)

  • Single Select (oneOf)

  • Multi Select (manyOf)

  • Date (date)

  • Image (image)

  • Viewpoint (viewpoint)

  • Pin (coords)

Below is a screenshot displaying each of the options.

For each property inside a module you must create a property object using the following schema:

{
"name":"Drop Down single select",
"type":"oneOf",
"deprecated":false,
"values":[
"Option 1",
"Option 2",
"Option 3"
],
"required":true
}

name

string

Name of the field (shown in the Ticket creation UI).

type

string

One of [text, longText, boolean, number, oneOf, manyOf, date ,image, viewpoint, coords].

deprecated

boolean

Whether the field is available for new tickets being created.

values (optional)

list

If type is manyOf or oneOf this will be a list of strings uswed to populate the selection list. Alternatively replace the list with the string "jobsAndUsers" to populate the list with a list of users and job names in the teamspace.

required

boolean

If true then field must be populated before ticket can be saved.

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